· 2 min read

Increase collaboration by knowing whom to contact



Photo by Jason Goodman on Unsplash


We developers love working in silos. We love our technical challenges.

Our effort is proportional to how complex the challenge is.

But for business and true Agility, it’s more important to always focus on end users. And to focus on what’s truly important from a business POV.

Similarly, there are moments when one needs to collaborate with other teams, and having different teams in the loop is truly useful.

The higher the quality of collaboration, the less rework a developer has to do.

Knowing who to contact

On this path, the important thing is to remember whom to connect to and when. Knowing organizational structure is helpful. If there is no organizational structure available. Create one.

Go through and list out all the stakeholders and different teams. Who is the decision maker there?

Ideally, everyone should be pouring in a semi-bureaucratic way.

The development team must connect to other groups to get work done.

These teams might be specific to your organization. So wherever you work, figure out what all the departments and teams are. Who are the key stakeholders to contact, and when?

And make sure you loop them in when taking a decision.

And, of course, you can use Gherkin BDD files to ensure everyone is in sync.

So here are a few teams and stakeholders that are common and imp:


Development Team:

  • Responsible for developing the application.
  • Ensuring the highest product quality.
  • Responsible for building the thing right.

QA Team:

  • Ensures application lives up to standard.
  • Signs of if the feature is ready to be released.
  • Responsible for ensuring the thing is built right.

Product Team:

  • Decides what to put in the product.
  • Ensures the right thing is being built.

Doc Team:

  • Ensures all public-facing documentation is professional.
  • Their responsibilities include everything from images to messages shown to the user to public-facing API responses.

Marketing Team:

  • Markets the newly released features.

DevOps Team:

  • Is a platform team that ensures Devs can work fine.

Security Team:

  • Ensures security provisions are in place.

*Old Way: Database Team

  • Ensures DB is up and running fine.
  • This role is replaced by DevOps automation in most organizations.

Data science team:

  • Builts applications that help show insight with the help of data.
  • Their work isn’t always real-time insights.

Key Stakeholders:

  • Developers
  • Testers
  • Scrum Master
  • Product Designer
  • Product Owner
  • Engineering Manager
  • Product Manager
  • Head of Engineering
  • Head of Product
  • Head of Finance
  • CTO
  • CIO
  • COO
  • CEO

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